Build a workflow

Start by drawing the process as decisions and actions, not screens. Mark which steps must be deterministic, which require an agent's judgement, and which need a person to approve them.

A useful first workflow

Use a trigger, a read step, one agent step, an approval, and one reversible action. Give every external write an idempotency key or a business identifier that prevents duplicates if the run is retried.

Publish deliberately

Test a draft against real input. Review the trace for every path, including a wait, a rejected approval, and a failed action. Publish only when retries and ownership are clear.

See Workflow authoring and Approvals and recovery.